Who at Melo can see your data

Nobody, by default. Support can request access to a specific document to debug an issue; you approve it, it is logged, and it expires in 24 hours.

There is no standing admin view of customer paperwork. Your quotes are your business.

The access request itself is visible to you — who asked, which document, when it expires — and the log of every grant lives in your workspace, not ours. Nobody at Melo can browse; a support engineer sees exactly the one paper you approved, for one day, on the record.